Information / Press Release
Mitutoyo Report
Regarding Counterfeit Products

Information

April 27, 2020

Response to the Declaration of Emergency Situations (4)

In view of the government's declaration of emergency due to the outbreak of the novel coronavirus infection (COVID-19), we will downsize some operations at sites in the designated areas. We apologize to our customers and business partners for the inconvenience caused.

(Duration was extended until May 10)

Note


1.The name of the site where the business is reduced based on the request to refrain from going out, and the detail of customer service at the site.

 (1) Head office in Kawasaki (Takatsu-ku, Kawasaki-shi, Kanagawa) :
Only some employees in charge of safety and emergency response will come to the office. For inquiries from customers, please call the following contact numbers. Also, please note that the response will be provided by teleworkers and sales and service offices in other regions where possible.

Inquiries about products

Tel (044) 813-1611

Inquiries about Service

 
 

Kawasaki Service Center

Tel (044) 455-5013

 

Seismic monitoring system Service Center

Tel (044) 455-5021

Inquiries other than the above

Tel (044) 813-8201

(2)Inquiries to sales and service offices other than those listed above are handled by using regular phone numbers.However, we would ask for your understanding in advance that certain operations will be handled by teleworkers and sales and service offices in other regions where possible.


2.Duration

  Tuesday, April 21, 2020 - Sunday, May 10

* During the above period, May 2 to 6th will be the Golden Week holiday.
* The period and handling method may change depending on the future situation.

We will continue to make every effort to ensure the safety of oue customers, business partners, neighbors, employees and their families, and to prevent the spread of infection in accordance with national and prefectural policies.